Student Support Desk
If you are an international or domestic student seeking assistance with accommodation applications, booking confirmations, or account navigation:
- Email: support@jesmond.com.au
- Hours: Monday – Friday, 9:00 AM – 5:00 PM (AEST)
- Self-Service: Explore our Help & Support Center for instant answers to common questions.
Provider & Partner Relations
If you are a Purpose-Built Student Accommodation (PBSA) operator, real estate agency, or private landlord inquiring about listing properties or verification:
- Email: support@jesmond.com.au
- Hours: Monday – Friday, 8:30 AM – 6:00 PM (AEST)
- Listing Inquiries: Learn about our partner tiers on the Provider Pricing page.
Australian Headquarters
Jesmond Australia Pty Ltd
Level 10, 100 Harris Street
Pyrmont NSW 2009
Australia
Media & Press Enquiries
For media, academic research, and partnership inquiries, please contact our corporate communications office at media@jesmond.com.au.